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18px #00000040;outline:none}.chat-launcher-dot{width:7px;height:7px;border-radius:50%;background:#63e6be;box-shadow:0 0 0 3px #63e6be33}.chat-panel{position:fixed;right:18px;bottom:72px;z-index:9;width:min(360px,calc(100% - 28px));overflow:hidden;border-radius:10px;background:#fff;box-shadow:0 12px 38px #102a3c45}.chat-panel-header{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;padding:17px 18px 15px;color:#fff;background:linear-gradient(120deg,#0069ac,#0795d2)}.chat-panel-header .eyebrow{margin:0 0 3px;color:#ffffffc7;font-size:8px;letter-spacing:.13em;text-transform:uppercase}.chat-panel-header h2{margin:0;font-size:19px}.chat-panel-header span{display:block;margin-top:4px;color:#ffffffdb;font-size:10px}.chat-panel-header .close-button{flex:0 0 auto}.chat-panel-body{padding:13px;background:#f7fafc}.chat-log{height:230px;overflow-y:auto;padding:2px 2px 9px}.chat-empty{margin:72px 24px;color:var(--muted);text-align:center;font-size:11px;line-height:1.5}.chat-message{max-width:86%;margin:0 0 9px;padding:8px 10px;border-radius:8px 8px 8px 2px;color:#33434d;background:#fff;box-shadow:0 1px 3px #203a4a14}.chat-message-visitor{margin-left:auto;border-radius:8px 8px 2px;color:#fff;background:#087fc2}.chat-message>span,.chat-message small{display:block;font-size:8px;opacity:.72}.chat-message p{margin:4px 0;font-size:11px;line-height:1.45;white-space:pre-wrap}.chat-start-form{display:grid;gap:9px;padding-top:9px;border-top:1px solid #e2eaef}.chat-start-form label{gap:4px;font-size:10px}.chat-start-form input,.chat-start-form textarea,.chat-reply-form textarea{padding:8px;font-size:11px}.chat-form-status{min-height:14px;margin:0;color:#b42318;font-size:10px}.chat-reply-form{padding-top:9px;border-top:1px solid #e2eaef}.chat-reply-row{display:grid;grid-template-columns:1fr auto;align-items:end;gap:7px}.chat-reply-row .button{padding:9px 10px}.chat-admin-panel{margin-top:22px;border:1px solid #e1e8ed;border-radius:8px;background:#fff;box-shadow:0 2px 8px #203a4a0d}.chat-admin-heading{display:flex;align-items:end;justify-content:space-between;gap:18px;padding:20px;border-bottom:1px solid #e7edf0}.chat-admin-heading h2{margin:3px 0 5px;color:#173b56;font-size:18px}.chat-admin-heading p:not(.eyebrow){margin:0;color:var(--muted);font-size:11px}.chat-admin-grid{display:grid;grid-template-columns:minmax(250px,.75fr) minmax(0,1.25fr);min-height:290px}.chat-admin-list{border-right:1px solid #e7edf0}.chat-admin-row{width:100%;display:grid;grid-template-columns:30px minmax(0,1fr) auto;align-items:center;gap:9px;padding:12px 15px;border:0;border-bottom:1px solid #edf1f3;text-align:left;background:#fff}.chat-admin-row:hover,.chat-admin-row:focus-visible,.chat-admin-row.is-selected{background:#f0f8fc;outline:none}.chat-admin-avatar{width:29px;height:29px;display:grid;place-items:center;border-radius:50%;color:#00669f;background:#dceff8;font-size:10px;font-weight:700}.chat-admin-row strong,.chat-admin-row small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-admin-row strong{color:#173b56;font-size:11px}.chat-admin-row small{max-width:190px;margin-top:4px;color:var(--muted);font-size:9px}.chat-admin-row .status-badge{white-space:nowrap}.chat-admin-detail{min-width:0;padding:18px}.chat-admin-detail-header{display:flex;align-items:start;justify-content:space-between;gap:12px;padding-bottom:12px;border-bottom:1px solid #e7edf0}.chat-admin-detail-header h3{margin:4px 0;color:#173b56;font-size:17px}.chat-admin-detail-header p:not(.eyebrow){margin:0;color:var(--muted);font-size:10px}.chat-admin-detail-header select{padding:7px;border:1px solid #cbd7de;border-radius:4px;font-size:10px}.chat-admin-log{height:185px;overflow-y:auto;padding:13px 0}.chat-admin-reply textarea{width:100%;resize:vertical;border:1px solid #cbd7de;border-radius:4px;padding:9px;font-size:11px}.chat-admin-reply .button{margin-top:7px}.chat-admin-reply .chat-form-status{display:inline-block;margin-left:8px;color:#176b3c;vertical-align:middle}@media(max-width:760px){.chat-admin-heading{align-items:start;flex-direction:column}.chat-admin-grid{grid-template-columns:1fr}.chat-admin-list{max-height:220px;overflow-y:auto;border-right:0;border-bottom:1px solid #e7edf0}.chat-admin-detail{min-height:280px}}@media(max-width:620px){.chat-launcher{right:12px;bottom:13px;min-height:38px;padding:0 12px}.chat-panel{right:12px;bottom:62px;width:calc(100% - 24px)}.chat-log{height:205px}}